Frequently Asked Questions
1.  How does H-DOX benefit me?

     The H-DOX EHR brings physicians and hospitals time savings, cost reductions, quality improvements and increased revenue.
     Time savings - A complete patient record can be created in several mouse clicks, and the CPT billing code generated with only a few more.
     Cost reductions - Medical transcription and coding costs are eliminated. The H-DOX EHR has no licensing or usage fees.
     Improve Quality and increased revenue- H-DOX assists physicians in pay for performance compliance and provides quality of care guidelines.
2.  How does H-DOX ensure patient data privacy and security?

     H-DOX is fully compliant with HIPAA's privacy and security laws and maintains strict privacy of patient medical information. We do not sell identifiable or de-identified medical      data to third parties.
3.  What else does H-DOX require? Do I need to invest in additional hardware or software?

     All you need is any computer with a browser such as Internet Explorer or Firefox.
4.  What does H-DOX mean by "enterprise-grade EHR"?

     Enterprise-grade software is customizable, full-featured software designed to provide stringent uptime, security and reliability. Small and mid-sized practices often have a      hard time achieving these benefits with limited resources for software and IT. H-DOX includes all the benefits of enterprise-grade software regardless of the size of the      organization, making it the right choice for small practices and large hospitals alike. Additionally, as an enterprise EHR H-DOX must addresses various needs of a medical      organization and its many participants. In addition to software for physicians that incorporates medical coding functions and methods for sharing records, H-DOX includes a      module for nurses and physician's assistants, an application for use by patients, and a social portal for communicating with other medical practitioners, networking, news      and several other features.
5.  What does the offline/online model mean?

     A critical feature of H-DOX, the offline/online model allows H-DOX to be used and patient records to be accessed through its browser interface even when the computer is      not connected to the Internet. Data entered while offline is saved on the local computer and is transferred to the remote database when connectivity is restored.
6.  What do I need to get an H-DOX license?

     Fill in your details and sign up. (You must be a licensed medical practitioner and have a license number issued by a state or national medical board).
7.  What kind of support packages does H-DOX offer?

     Free forum support is provided to all registered users. Small users can optionally purchase email and 24-hour telephone support packages. Enterprise users can purchase      a custom onsite/offsite service and support package provided by H-DOX and its system integration partners.
8.  What is the relationship between the CDC, Columbia University and H-DOX?

     In 2006 the CDC issued a request for proposals for an interoperable, patient-centric electronic health record system that could be customized to include preventive care      algorithms and made available at an affordable cost to end users. In partnership, H-DOX and Columbia University bid for and were awarded the contract. H-DOX      collaborates with Columbia University's Mailman College of Public Health (a CDC Prevention Research Center) and the CDC to find methods for improving preventive care      through EHR systems and patient health record systems.
9.  What integration services does H-DOX provide?

     H-DOX has ready-made interfaces for integration with several hospital information systems. We release APIs of the product to hospital IT departments to facilitate      integration, and this coupled with our unique XML architecture usually means integration time and cost are reduced dramatically. Enterprise users can opt to work with
     H-DOX-certified system integrators. Please email any integration-related question to contact-hdox @ hdox.com
10. How do I switch to H-DOX if I am using paper? What if I am already using an EHR?

     Regardless of what you were using previously, you can begin entering patient data in   minutes. If you are switching from a paper-based system, you can enter a patient      snapshot of important information such as allergies, medications, labs and habits, or you have the option to scan and then attach the old paper records to the patient's      profile. If you are switching from legacy software or a previous EHR system, H-DOX has developed XLM data migration tools specifically for healthcare applications that will      make data migration seamless and cost effective.
11. If I use H-DOX, will I be locked in?

     H-DOX records are fully portable. H-DOX is based on an open XML specification and is fully compliant with the HL7 clinical document architecture. This ensures full data      portability and exchange. Additionally, all H-DOX documents can be downloaded in rich text format.